Skip to content


Oulook 2007 Dialog Box Will Not Go Away or Locks Outlook: Enter your full name and initials below

I found this problem when creating a new profile in Outlook 2007.  Every time I would start Outlook, it would give me the “Configuring Accounts” window, then, I would see the “Enter your full name and initials below” dialog box, and I would not be able to hit the OK button, as the dialog box becomes hidden.  This causes many functions to lock or delay in Outlook (such as the Trust Center).  I solved this issue by killing Outlook and starting Word.   I was prompted for the same “Enter your full name and initials below” dialog box, and was able to click OK.  This dialog box appears to be universal throughout the Office suite, as it corrected the issue in Outlook.

Posted in Office, Outlook.


0 Responses

Stay in touch with the conversation, subscribe to the RSS feed for comments on this post.



Some HTML is OK

or, reply to this post via trackback.

Security Code: