You receive the following message when trying to open Outlook:
Cannot start Microsoft Outlook. Cannot open the Outlook window.
Try the following from Start -> Run in Windows XP or the Vista/Windows 7 Search area:
outlook.exe /resetnavpane
Posted in Office, Outlook.
By admin
– December 22, 2009
You may find the Mail icon missing from the Control Panel when trying to setup a mail account for Outlook or Outlook Express. This seems to be a “problem” in Vista 64-bit Edition. I’ve seen a lot of complicated solutions for this, but usually it’s quite simple. Vista 64-bit stores 32-bit Control Panel items in a different section (LAME!). When you’re in the Control Panel, click on Classic View. Then click on “View 32-bit Control Panel Items”. Your missing Mail icon should be in there, among other things. It only took me 30 minutes to find something so simple. I thought Vista was supposed to make things “easier”. What a piece of junk!
In case you can’t find the Mail icon with this solution, the other thing you can do is navigate to: C:\Program Files (x86)\Microsoft Office\Office12
Double-click on MLCFG32.CPL, and that will also bring up the mail configuration. You can create a shortcut to this on your desktop or something. I’m assuming a repair install of Microsoft Office will fix this particular issue if the first fix doesn’t work, but I haven’t tried it.
Posted in Office, Outlook, Windows Client Operating Systems, Windows Vista.
By admin
– October 23, 2009
You may find Outlook, Outlook Express, Windows Mail, or Internet Explorer printing in small font. There is a registry fix for this. Navigate the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_STF_Scale_Min
Add the following REG_DWORD values on the right so it looks like the following:
Name: outlook.exe
Type: REG_DWORD
Data: 00000064 (100)
Name: iexplorer.exe
Type: REG_DWORD
Data: 00000064 (100)
Name: WinMail.exe
Type: REG_DWORD
Data: 00000064 (100)
Name: Msimn..exe
Type: REG_DWORD
Data: 00000064 (100)
If the FEATURE_STF_Scale_Min key is missing, or you want to save time, you can copy and paste the following code into a text file, rename it to .reg, double-click on it to run it, and it will import the information into the registry:
———————————————————————————————
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_STF_Scale_Min]
“iexplore.exe”=dword:00000064
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_STF_Scale_Min]
“outlook.exe”=dword:00000064
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_STF_Scale_Min]
“WinMail.exe”=dword:00000064
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_STF_Scale_Min]
“Msimn.exe”=dword:00000064
———————————————————————————————
Posted in Browsers, Internet Explorer, Outlook.
By admin
– October 23, 2009
I encountered the following error message on boot up:
USB Over Current Status Detected. Computer will shut down in 15 seconds.
It turned out to be a bad USB port in the front of the computer. I ended up disconnecting to USB ports in the front, which took care of the problem.
Posted in Hardware.
By admin
– August 3, 2009
When attempting to use the Connect Computer feature on Windows Small Business Server 2008, you get the following error (using Internet Explorer 8 on Windows XP SP3):
The Wizard Cannot Configure Remote Desktop Connection Settings. Make sure that the client version of Remote Desktop Protocol (RDP) 6.0 or later is installed on this computer.
The following fixed my issue:
Click Start
Click Run…
type: regsvr32 Mstscax.dll
Click OK
Close Internet Explorer and go back in.
Posted in Windows Server, Windows Small Business Server 2008.
By admin
– July 22, 2009
The latest VIPRE definition update incorrectly detects the ThinkPad Active Protection System as a virus and deletes critical system files related to the APS (this conveniently happened over my July 4th holiday weekend). Now, I have several laptops coming back from from all over the nation. Nice!
I have put together a .ZIP of the files that were deleted:
ThinkPad X61 series:
http://www.geeksend.com/downloads/vipre-thinkpad-screwup-recovery/thinkpad_x61_apfiles.zip
ThinkPad x60 series:
http://www.geeksend.com/downloads/vipre-thinkpad-screwup-recovery/thinkpad_x60_apfiles.zip
ThinkPad R52 series:
http://geeksend.com/downloads/vipre-thinkpad-screwup-recovery/thinkpad_r52_ap.zip
Remove the drive from the ThinkPad and use a SATA to USB adaptor to attach it to another system.
DISABLE VIPRE!
Unzip the files and copy them back
Re-install the hard drive and boot back into Windows
As soon as the Windows splash screen goes away, VIPRE will try to run a scan and delete the files - Cancel this scan immediately!
Log into Windows
Open VIPRE, and un-quarantine that is related to Protection System and add them to the Allowed list
If you are using the Enterprise Edition, add Protection System to the Admin Known Good
Please feel free to leave a comment if you have any issues or need help.
Posted in Software, Sunbelt VIPRE.
By admin
– July 6, 2009
When attempting to open any OTF (OpenType Front) file in the C:\wINDOWS\Fonts folder, the user would get the following error:
The requested file xxxxxxxx.otf was not a valid font file.
The system was a Dell Latitude E6500, running Windows XP Service Pack 3, with a Core 2 Duo 2.66 Ghz, 4 GB RAM, and an NVIDIA Quadro NVS 160M video card.
Here’s the fix:
Open up regedit (Start -> Run -> regedit)
Navigate to: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/SessionManager/MemoryManagement
Add a new DWORD named SessionImageSize and set to decimal value 20
Reboot
Posted in Windows XP.
By admin
– April 30, 2009
I found this problem when creating a new profile in Outlook 2007. Every time I would start Outlook, it would give me the “Configuring Accounts” window, then, I would see the “Enter your full name and initials below” dialog box, and I would not be able to hit the OK button, as the dialog box becomes hidden. This causes many functions to lock or delay in Outlook (such as the Trust Center). I solved this issue by killing Outlook and starting Word. I was prompted for the same “Enter your full name and initials below” dialog box, and was able to click OK. This dialog box appears to be universal throughout the Office suite, as it corrected the issue in Outlook.
Posted in Office, Outlook.
By admin
– April 27, 2009
When attempting to open any attachment on your BlackBerry, you may receive the following error:
“This attachment type cannot be view on your device”
This particular BlackBerry was a on a BlackBerry Enterprise Server.
Connect the BlackBerry to your computer and load Desktop Manager.
Run Application Loader and install the BlackBerry Attachment Service.
If it still doesn’t work (which it didn’t in my case), you will have to wipe out the handheld completely (Options -> Security Options -> General Settings -> Wipe Handheld) and re-activate.
This happened to me recently after loading the 4.6 handheld software, and this service was not installed by default.
Posted in BlackBerry, Handhelds.
By admin
– February 18, 2009
I had a user complain about his BlackBerry Address Book not showing any addresses, but when he would dial a number, it would show up properly in his call log. It turned out to be a filter in the Address Book. To fix:
1. Go to the Address Book on the BlackBerry.
2. Click the Menu/Application/BlackBerry button (whatever it’s called) - it’s the one directly to the left of the trackball.
3. Click on Filter.
4. Under Select Category, UNCHECK Business and Personal.
Posted in BlackBerry, Handhelds.
By admin
– February 4, 2009
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